SPRING GROVE LABORATORIES PRIVACY POLICY

Effective and last modified: January 1, 2026

At Spring Grove Laboratories ("Spring Grove"), we respect your privacy. We have published this Privacy Policy to explain how Spring Grove collects, uses, discloses and protects the personal information that we collect about or from you. The Policy also outlines your rights and choices regarding your personal information. Please contact us with any questions or concerns, or to exercise any of your rights or choices described in this Policy.

1. What Personal Information we collect about you We may collect the following types of Personal Information about you:

• Basic identifying information includes your name, date of birth, address, email, telephone numbers, age, gender, race, physical characteristics such as hair, eye, and skin color, and username and password.
• Payment and financial information includes your billing address and other payment-related information.
• Device information includes usage information, internet protocol (IP) address, your login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our websites.
• Audio, visual and sensory information includes photos, images, videos, and recordings, as well as olfactory and similar sensory data.

We do not direct our websites to minors, and we do not knowingly collect Personal Information from children under 13. If you are under 13, please do not use or provide any Personal Information on this website. If we learn we have collected or received Personal Information from a child under 13 without verification of consent by a parent or guardian, we will delete that information. If you believe we might have any Information from or about a child under 13 please contact us.

2. How we collect your Personal Information We collect information from and about you in the following ways:

• Directly from you. You may give us information about you by filling in forms or by communicating with us by text, e-mail, website, or otherwise. We may also collect information when you respond to our request to voluntarily provide information regarding your personal or professional interests, demographics, experience with our products, and contact preferences.
• Automatically. As you interact with our websites or websites employing our cookies, or our emails, we may automatically collect information about your equipment, browsing actions, other activities (like opening emails), and patterns. We may collect this information by using cookies, web beacons, pixels, and other similar technologies.

3. Cookies and other tracking technologies Our websites use automatic data collection technologies to distinguish you from other website users.

Depending on which website this Notice is posted on, we may use Google Analytics to provide certain analytics services for us. More information about Google Analytics can be found in the Google Analytics Terms of Use and the Google Analytics Privacy Policy.

We may also use Meta Pixel from time to time. This tool allows us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the Personal Information of any individual user. However, the collected data is saved and processed by The Meta Companies ("Meta," formerly known as Facebook). Meta may be able to connect the data with your Facebook account and use the data for their own advertising purposes (in accordance with Meta's Data Use Policy found under https://www.facebook.com/about/privacy/). Meta has ultimate control of the information gathered through Meta Pixel.

4. How we use your Personal Information We collect and use your Personal Information for various purposes, including the following:

1. For the internal or research purposes of Spring Grove or its affiliated entities.
2. To communicate with you, or to respond to or address comments, questions or concerns that you may have about our programs.
3. To communicate with your physician or other health care provider if you seek non-emergency medical treatment due to an adverse reaction.
4. For payment or business operations of Spring Grove or its affiliated entities, such as quality assurance.
5. To health care providers or others, as we think necessary, in the unlikely event of an emergency medical condition.
6. To a public health agency, for purposes such as controlling disease.
7. To health oversight authorities or for regulatory, licensing and other legal purposes, such as responding to subpoenas or court orders.
8. To other Spring Grove affiliates and/or business partners, who are acting on our behalf, which may include transferring the personal information to other countries.
9. To comply with contractual, legal or regulatory obligations, to establish or exercise our rights, and to defend against a legal claim.
10. In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of involving Spring Grove, information Spring Grove has collected about you may be sold or otherwise transferred, only to a company who agrees to be bound by the terms of the Spring Grove privacy policy.
11. If you do not want us to use your personal information for a purpose described above, or if you would like information on how to adjust your preferences, please see below.

5. Disclosure of your Personal Information We may share your Personal Information with:

• Our affiliated companies. We may share your Personal Information with our subsidiaries and affiliates, or our parent company and its subsidiaries and affiliates.
• Our service providers. We may share your Personal Information with service providers who perform business functions on our behalf.
• Other third parties. We may also share your Personal Information with other third parties, including, without limitation, regulatory authorities, courts, government agencies and other third parties, as required or permitted by applicable law.

6. Third Party Content, Apps, and Links Some content or applications on our websites may be served by third parties, content providers and application providers. Please note these links are provided for your convenience and information and may operate independently from us and have their own privacy notices. This Privacy Notice does not cover the practices of those websites/applications. We encourage you to review the privacy notices on those websites/applications to see how they collect and use information.

7. Other choices and preferences

Communications

• Email. If you no longer wish to receive email communications from us, you may 'unsubscribe' by using the method provided in our emails.
• Text Messages. We will only send you text messages if you have given us your phone number and expressly consented to receive such communications. If you no longer want to receive text messages from us, reply STOP (or as otherwise instructed) in the text message.

Browser or device controls

You have the right to disable or refuse cookies and automatic data collection technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. Security of your Personal Information We take commercially reasonable technical, administrative, and physical security measures to protect your Personal Information, including generally accepted industry standards to protect the Information submitted to us during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage is 100% secure, so we unfortunately cannot guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed under the Contact Us heading below.

9. Retention of your Personal Information We typically retain Personal Information for no longer than for the period necessary to fulfill the purposes outlined in this Privacy Notice and as otherwise needed to address our legal rights and obligations.

10. Changes to our Privacy Notice We reserve the right to revise this Privacy Notice from time to time.

11. Contact Us If you have any questions about this Privacy Notice or information we have collected about you, or to exercise your privacy rights as detailed above, please contact us.

Spring Grove Laboratories 375 Thomas More Pkwy. Suite 112 Crestview Hills, KY 41017 Attn.: Disclosure Dept.